Terms & Conditions

Precontractual information and  General Terms of Sale



These General Terms of Sale set out the rights and obligations of the Parties (the Client and the Company) as part of the online sale of all of the goods and products offered by L'INVENTAIRE on the www.rachsa.cc web site (hereinafter “the Web Site”), under the Rachsa registered trademark.

L'INVENTAIRE (hereinafter “the Company”) is a French company with a share capital of € 10,000 whose registered address is 107bis Rue Montgolfier, 59700 Marcq-en-Barœul, FRANCE, and which is registered in France at the Trade & Companies Register of LILLE Métropole, under no. 802 621 227 00015. 

The Client declares that he has become acquainted with these General Terms of Sale before the Approval of the order as per the meaning of this term in article 4 below and that he is also aware of all the information and data stipulated by article L. 121-17 of France’s Code de la consommation [consumer code], specified in this document and in Annex regarding  the modalities of exercising the right of withdrawal.

The Approval of the order shall therefore be tantamount to acceptance of these General Terms of Sale without restriction or reservation, such acceptance not being conditional upon a hand-written signature by the Client. The Client shall be personally responsible for all the orders placed or other actions taken on the Web Site.

Any failure to comply with these General Terms and Conditions may lead to the suspension and/or the cancellation of the right to access the Web Site and of the right to use the products or services, notwithstanding any additional legal remedies or any sanctions stipulated by this contract.

These General Terms of Sale shall only be applicable to the goods sold by L'INVENTAIRE under the RACHSA brand.

Any other service or sale of goods by L'INVENTAIRE shall be expressly excluded from the scope of these General Terms of Sale.

These General Terms of Sale shall only apply to consumers – as per the meaning of this term in France’s law and case law – who place orders for Goods on the www.rachsa.cc web site.



The Company shall be entitled to modify the Web Site and its General Terms of Sale at any moment in time without any prior notification.

These General Terms of Sale shall come into force on the date of Approval of the order as defined in article 4; the General Terms and Conditions that are applicable shall be those that are in force on that date.

The contract shall be formed for whatever duration is needed for the supply of the goods or products ordered, until the expiry of the Company’s warranties and obligations.



The goods may only be purchased subject to availability.

The goods that are on sale on the Web Site are presented in the most accurate way possible with detailed product descriptions and images.

The photographs representing the products are merely indicative owing to the alterations that might have been made in the course of their transcription to the Web Site. These photographs, just like the texts illustrating the products, are not contractually binding.



Any orders shall only be considered as valid and effective after confirmation of the authorisation of the payment for each order by the banking payment centres involved, in accordance with article 5.

The Client shall then immediately receive by electronic means a confirmation of the receipt of the order. The order shall then be firm and binding upon the Client (the “Approval of the Order”).

However, the Company shall be entitled to reject or to rescind any order as of right without any prior notice:

If the Products ordered are not available/are not in stock. Any payment made shall then be refunded;
If the bank account details are incorrect or cannot be verified;
If the order was flagged by the security systems as an unusual order or a likely fraudulent act;
If there is an error in the price(s) of the product(s);
If the address provided by the Client cannot be identified or verified
If the order is abnormal, placed in bad faith, or for any other legitimate reason, such as in the case of an order placed by a Client with whom there is a past or ongoing dispute.

Should it turn out that any goods are partly or wholly unavailable after Approval of the Order, the Client shall be informed of this by electronic mail or by telephone. The Client may then choose either to have a product of equivalent quality delivered for the same price, subject to availability, or to request a refund of the price of the goods ordered within 30 days following the request.



The period of validity of the offers and the prices of the products on offer by the Company shall be as per the latest update of the Web Site.

The prices applicable to the order shall be those that are in force on the date on which the order is approved and that are set out in the order summary page that is displayed just before the payment page.

Any order that is placed on the Web Site and is delivered outside France may be subject to taxes and customs duty which might be levied when the parcel reaches its destination. Any such taxes and customs duty linked to the delivery of an item shall be borne by the Client, who shall bear full responsibility for same. The Company shall not have any obligation to check and to inform the Client about any taxes and customs duty that might be applicable. To find out about this, it is recommended that the Client seek information from the appropriate authorities of his country or of the country in which the goods are due to be delivered.

The orders shall be payable exclusively in euros.

Payments must be made via PayPal. The following cards shall be accepted: MasterCard, Visa, National bank card, Aurore, Vpay, Cofinoga/Privilège, Cofidis4étoiles, AmericanExpress,  Discover, Maestro

PayPal automatically encrypts the confidential data that transits between the Client’s computer and PayPal’s systems using the SSL (Secure Sockets Layer) protocol. No third party can therefore eavesdrop on this data during its transit over the network.

The buyer’s account shall be debited by the price of the goods ordered after Approval of the order.



The Client shall receive confirmation of the dispatching of the order by electronic means.

The goods shall be delivered to the delivery address indicated by the Client upon placing the order. The Client shall bear full liability for a wrong delivery due to the provision of flawed or missing indications upon placing the order.

The Company hereby disclaims liability for any input errors and for the consequences that might arise from same (for instance: delays or mis-delivery). Under these circumstances, the costs involved in resending the order shall be borne by the Client.

The Client must choose one of the delivery methods on offer on the Web Site: the carrier selected by the Company is LA POSTE, which offers two types de deliveries: Colissimo and Chronopost. The Company also reserves the right to use the services of another carrier.

The delivery costs shall vary based on the volume and weight of the consignment and on the delivery mode chosen by the Client. In any event, the delivery costs shall be mentioned to the Client before Approval of the order.

The delivery timescales shall correspond to the average timescales required for the Company to prepare the goods ordered (a process which shall begin upon Approval of the order) and for the order to be routed to the Client. The goods shall be deemed to have been delivered on the date of the first attempt to deliver them to the delivery address. The Company shall do its best to ensure that the parcel containing the goods is dispatched between 2 and 8 working days after the order is placed.


The Client may directly track the progress of his order on the http://www.17track.net or http://www.chronopost.fr web sites by keying in the tracking number disclosed to him upon dispatching of the parcel.

In case of late delivery due to the carrier’s fault, the Client should check with the post office or carrier whether the parcel is in transit. Where applicable, the Client should report the delay. The Company shall then contact the carrier in order to open an investigation.

Such an investigation may last up to 21 working days. If during this period, the goods are tracked down, they shall be immediately resent to the domicile of the Client or of the recipient named on the order form.

If, however, the goods ordered are not found upon expiry of this timescale of 21 d